Frequently Asked Questions
We're here to help.
Our customer support is available Monday to Thursday: 8:30am-5:00pm, Friday: 8.30am-7pm, Saturday 9.00am-12.00pm
Orders placed before 3 PM are dispatched the same day. We offer overnight delivery across New Zealand, and same-day delivery options are available if needed.
Yes, we can help connect you with a prescriber who specializes in natural treatments. Get in touch, and we’ll point you in the right direction.
Yes, you can collect your medicines from our location at 349 Lake Road, Hauraki. We'd love to see you and meet you in person.
Yes, we courier prescriptions all over New Zealand with tracked delivery for fast and convenient service. Wherever you are in NZ, we’ve probably already sent something to your region.